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1. What is
Web Hosting?
Having
a domain name is just half of the process of setting up a website
on the Internet. You need a computer (server) to store your web
content. Due to the fact that the Internet is made accessible to
everybody around the world, you basically need a very high-end
computer equipped with software. To maintain this also, you will
considerably large amount of expenses. That is why Web Hosting
comes around. We provide you with all the necessary hardware and
software so that your website could make presence on the Internet.
In conclusion, you trusted your web content to be stored in our
server and thus we make it accessible to people all around the
world 24/7.
2. What about the Web Hosting?
Since you have your domain name
registered through us, you might decide to have us host your
website. They all come in a cheap package anyway. In fact, sign up
with some of our web hosting package and you will need to pay only
RM50 for a
.com/.net/.org/.biz/.info/.name domain name! All
in all, we will help you register your domain name and then host
your web content. The next thing you know is that your website is
already on the Internet with the domain name you
have registered.
3.
What is the difference between Windows & Linux
Hosting platform?
The programming
languages support in each platform. i.e. if you need
ASP or .NET, you need Windows Hosting. If you need PHP,
we recommend you to go for Linux hosting.
4. Do
your servers support ASP, ASP .NET, PHP?
Yes.
Our Windows 2003 Server supports Microsoft Active Server Pages
(ASP),
Microsoft Active Server Pages .NET (ASP .NET), PHP 4, WML,
XML whereas our FreeBSD Server supports PHP 5, WML, XML.
For more details, please check our
Web Hosting plans for the
features provided.
5. Do your servers support FrontPage Extension?
Yes. Both our
Windows 2003 Server and FreeBSD Server support FrontPage 2002.
6.
What
type of Database your Servers support?
Our Windows 2003 server support Microsoft Access
& MySQL while FreeBSD sever
support Ms Access, MySQL.
Microsoft SQL Database 2000 or 2005 is supported under Windows Server
but not on Linux server. If you wish to use
Microsoft SQL Database, please subscribe to our
database hosting plans.
7. Can I run a chat room, IRC client or statistic
system or a banner exchange web site?
No. A Virtual
Server must be shared with other users and thus, we
must limit how much of the CPU, memory, disk I/O,
disk space and database use can be used by any one
account on a shared server. You are not allowed to run these web sites as they consume a
lot of server resources and will require the use of a dedicated
server. We will suspend any web site that uses an unfair amount of
system resources and we may re-instate them at our discretion.
Please check our
Terms of Usage for more details.
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8. Can
I do mass mailing?
No.We have a
strict policy regarding use of system resources
including email services in our Shared Virtual
Servers (including the Bulk Reseller servers) to
ensure fairness:
1. Max incoming email size - 10MB.
2. Max outgoing email size - 10MB.
3. Max recipients per email - 20. (including CC and
BCC)
4. Max email per hour per domain is 200.
9. Can
I run a forum web site?
You can run a
simple and non-heavy usage forum with our standard
shared hosting plan.
However, any forum web site hosted at our server under
a shared hosting environment shall not utilize an
unfair amount of any or all the server resources i.e.
CPU Usage, Memory etc. Any forum to have more than 20
concurrent user access will be considered as heavy
usage and is not allowed to host under our shared
hosting. We shall have the right to suspend or
terminate the site.
10. Can I do media streaming at my web site?
No. Streaming
media such as wmv, rm, mp3 or any similar media files
are strictly not allowed under shared hosting
environment.
11. I already have my own domain name. I just want
to subscribe to your web hosting plans.
Sure. All you have to do is just to subscribe to any of our web
hosting plans and we will do the rest of the process with you.
You need to obtain the Domain Login URL, UserID &
Password in order to use the existing domain with our
hosting service.
12. Can I migrate my website content to your
server?
Yes. Once you have subscribed to one of our web hosting plans, you
will have an FTP access account that allows you to upload your
content to our server. You need to perform the web site upload and
email account creation yourself.
13. How fast
can I get the service?
We will activate your account after the letter of confirmation of
subscription and payment is received. The service will be ready
within 24 - 48 hours of working day after activation.
14. Okay. I have signed up from your web site.
What shall I do next?
Please wait for a
registration notification received at your mailbox. After that,
you may proceed with the payment. Do remember to notify us with
the payment slip after payment is made either by fax, email or
call us. (We would not able to trace which
payment is from you if no notification is received and thereby we
are unable to proceed with your registration.)
15.
Do you help customers to submit URLs to search
engines?
You may submit
the URL to following search engine easily.
Yahoo -
http://search.yahoo.com/info/submit.html
Google -
http://www.google.com.my/addurl/?continue=/addurl
16.
What does the Control Panel do?
The Control Panel provides an interface for subscribers to manage,
and control their web site such as editing accounts and uploading
files. You can use the control panel provided through our website
to help you administer your website. You have full access to your
pages and in fact, you and only you have the right to make changes
to them.
What we provide is customer related support and technical guidance
to you.
17.
Okay. How do I start?
Sign Up Online
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