B. Domain Name
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| Question & Answer(s) |
| 1. What is a Domain Name? |
Think of a Domain Name as an address where people can find you on the Internet
through your own Internet address (eg: www.yourname.com) One good very familiar example of domain name would be www.yahoo.com.
All you need to do to go to www.yahoo.com is just to type in the domain name in the Internet Explorer address bar.
So, by registering a domain name, you will have an address on the internet where users can visit and view.
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| 2. Can you help me register a Domain Name? |
Of course! That is the baseline of our services. We provide you with hassle-free domain registration.
Once registered, the domain name would be completely yours and you are free to do anything you want with it. Now you would want to find a
web hosting for your newly registered domain name.
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| 3. Can I register a domain name which is not available or has been taken by others? |
No, you cannot have a domain name that is already registered. In this case, you would have to
find another name that no one has registered before for your website.
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| 4. What Domain Name can I use? |
A domain name can only be 63 characters excluding the extensions (that's the "www" and "com" thing).
Allowable characters in your domain are alphabets, numbers and the hyphen " - ". Other characters ("!,.#$@_") are not allowed.
Domain name is not case sensitive so "www.MYDOMAIN.com" and "www.mydomain.com" are just the same.
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| 5. What kind of domain extension can I register? |
Currently, we have the registration of '.com', '.org', '.net', '.info', '.biz', '.name', '.us', '.mobi',
'.asia' as well as '.com.my', '.org.my' and '.net.my', '.name.my'.
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| 6. How long will the domain registration process take? |
We will register your specified domain name after the letter of confirmation of registration and payment is received.
A .com domain name will be ready within 24 - 48 hours of working day after registration. As for .my domain name, it takes 2-3 working days and is subject
to Mynic approval.
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| 7. Do I get Login ID & Password for my domain name? |
Yes if you register only domain name from us.
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| 8. Is the Domain Name Registered belongs to me? |
Yes.Sometimes when you have a third party register a domain for you, your name is not written under the
"Administrative Contact" section of the domain name. In other words, the domain name is not yours. But rest assured, if you have us register the
domain name for you, the Administrative/Owner would be you. To prove this, we will show you yourself on how to check that.
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| 9. What is Domain Transfer? |
Domain Transfer meaning transfer of domain from your current Registrar to Net Onboard Registrar.
In this case, you can now renew .com/.net/.org/.info/.biz domain name at a lower cost of
RM50 with us. Transferring your Domain Name to
Net Onboard will add 1 Year to your Domain Name.
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| 10. How much does it cost for a domain transfer? |
We don't charge any processing fee for domain transfer. You pay only the Renewal Fee to transfer the
domain name to us.
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| 11. What is the conditions/requirement to perform domain transfer? |
.com/.net/.org/.biz/.info/.name
- Your Domain Name must be at least 60 days old. You cannot transfer a Domain Name if it has been registered in the last 60 days.
Please check your Domain Name Creation date by performing a WHOIS on your domain name and make sure it is at least 60 days old.
- Transferring your Domain Name will add one year to its current expiry date. You will be charged 1 year fees for it.
IMPORTANT: If your domain expired with your old Registrar, and you renewed it with them, then do not Transfer it within 45 days of the previous
expiry date since it will not add 1 more year to your domain name, and you will lose out on the Renewal fees paid to the older Registrar.
.my domain
- Your Domain Name must not expire.
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| 12. I want to transfer my domain to your company. What shall I do now? |
.com/.net/.org/.biz/.info/.name
i) Check if your domain name is able to be transferred. See above questions.
ii) Sign up online and proceed with the payment.
iii) Obtain your Domain ID & Password and Secret Key from your current Registrar or Domain Provider and then email the details to us.
iv) We will initiate the transfer the process.
v) If you are the Domain Owner/Administrative Contact/Technical Contact, check your email frequently during the transfer process to
authorize and approve each transfer step.
.my domain
i) You need to obtain the Administrative Contact UserID & Password. If you do not have it, you may request for assistance from us to retrieve
it from Mynic web site.
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| 13. My Domain name is about to expire. What will happen if I don't renew it? |
After the domain name expired, everything related to the domain name including the web site and email will be inactive.
In this case, your web site become inaccessible. You also can not receive or send email with this domain name.
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| 14. My Domain name has already expired few days ago. Can I renew/gain back the domain name? |
.com/.net/.org/.biz/.info/.name
Please check if you domain name has expired for more than 15 days. During this 15 days, you are able to renew it without any penalty.
After 15 days, you will need to pay a penalty and the renewal fee if you wish to claim back the domain.
.my domain
- Once the domain name has expired, you are unable to transfer it away. You need to renew the domain from current provider to get it active
before we can perform the transfer of domain/hosting.
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| 15. Okay. How do I start? |
Sign Up Now
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