C. Web Hosting
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| Question & Answer(s) |
| 1. What is Web Hosting? |
Having a domain name is just half of the process of setting up a website on the Internet.
You need a computer (server) to store your web content. Due to the fact that the Internet is made accessible to everybody around
the world, you basically need a very high-end computer equipped with software. To maintain this also, you will considerably large
amount of expenses. That is why Web Hosting comes around. We provide you with all the necessary hardware and software so that your
website could make presence on the Internet.In conclusion, you trusted your web content to be stored in our server and thus we make
it accessible to people all around the world 24/7.
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| 2. What about the Web Hosting? |
Since you have your domain name registered through us, you might decide to have us host your website.
They all come in a cheap package anyway. In fact, sign up with some of our web hosting package and you will need to pay only
RM50 for a
.com/.net/.org/.biz/.info/.name domain name! All in all, we will help you register your domain name and then host your web content.
The next thing you know is that your website is already on the Internet with the domain name you have registered.
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| 3. What is the difference between Windows & Linux Hosting platform? |
The programming languages support in each platform. i.e. if you need ASP or .NET,
you need Windows Hosting. If you need PHP, we recommend you to go for Linux hosting.
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| 4. Do your servers support ASP, ASP .NET, PHP? |
Yes. Our Windows 2003 Server supports Microsoft Active Server Pages (ASP), Microsoft Active Server Pages
.NET (ASP .NET), PHP 4, WML, XML whereas our FreeBSD Server supports PHP 5, WML, XML. For more details, please check our
Web Hosting plans for the features provided.
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| 5. Do your servers support FrontPage Extension? |
Yes. Both our Windows 2003 Server and FreeBSD Server support FrontPage 2002.
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| 6. What type of Database your Servers support? |
Our Windows 2003 server support Microsoft Access & MySQL while FreeBSD sever support Ms Access, MySQL.
Microsoft SQL Database 2000 or 2005 is supported under Windows Server but not on Linux server. If you wish to use Microsoft SQL Database,
please subscribe to our database hosting plans.
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| 7. Can I run a chat room, IRC client or statistic system or a banner exchange web site? |
No. A Virtual Server must be shared with other users and thus, we must limit how much of the CPU, memory,
disk I/O, disk space and database use can be used by any one account on a shared server. You are not allowed to run these web sites as they consume
a lot of server resources and will require the use of a dedicated server. We will suspend any web site that uses an unfair amount of system resources
and we may re-instate them at our discretion. Please check our Terms of Usage for more details.
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| 8. Can I do mass mailing? |
No.We have a strict policy regarding use of system resources including email services
in our Shared Virtual Servers (including the Bulk Reseller servers) to ensure fairness:
1. Max incoming email size - 10MB.
2. Max outgoing email size - 10MB.
3. Max recipients per email - 20. (including CC and BCC)
4. Max email per hour per domain is 200.
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| 9. Can I run a forum web site? |
You can run a simple and non-heavy usage forum with our standard shared hosting plan.
However, any forum web site hosted at our server under a shared hosting environment shall not utilize an unfair amount of any or
all the server resources i.e. CPU Usage, Memory etc. Any forum to have more than 20 concurrent user access will be considered as heavy
usage and is not allowed to host under our shared hosting. We shall have the right to suspend or terminate the site.
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| 10. Can I do media streaming at my web site? |
No. Streaming media such as wmv, rm, mp3 or any similar media files are strictly not
allowed under shared hosting environment.
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| 11. I already have my own domain name. I just want to subscribe to your web hosting plans. |
Sure. All you have to do is just to subscribe to any of our web hosting plans and we
will do the rest of the process with you. You need to obtain the Domain Login URL, UserID & Password in order to use the existing
domain with our hosting service.
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| 12. Can I migrate my website content to your server? |
Yes. Once you have subscribed to one of our web hosting plans, you will have an FTP
access account that allows you to upload your content to our server. You need to perform the web site upload and email account creation yourself.
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| 13. How fast can I get the service? |
We will activate your account after the letter of confirmation of subscription and payment is received.
The service will be ready within 24 - 48 hours of working day after activation.
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| 14. Okay. I have signed up from your web site. What shall I do next? |
Please wait for a registration notification received at your mailbox. After that, you may proceed
with the payment. Do remember to notify us with the payment slip after payment is made either by fax, email or call us. (We would not able to
trace which payment is from you if no notification is received and thereby we are unable to proceed with your registration.)
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| 15. Do you help customers to submit URLs to search engines? |
You may submit the URL to following search engine easily.
Yahoo - http://search.yahoo.com/info/submit.html
Google - http://www.google.com.my/addurl/?continue=/addurl
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| 16. What does the Control Panel do? |
The Control Panel provides an interface for subscribers to manage, and control their web site such as
editing accounts and uploading files. You can use the control panel provided through our website to help you administer your website.
You have full access to your pages and in fact, you and only you have the right to make changes to them.
What we provide is customer related support and technical guidance to you.
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| 17. Okay. How do I start? |
Sign Up Now
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